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Multitone, LOTS Security and the Detektor Award ... Multitone & Aquis Communications... EkoTek Wins Prestigious Innovation Award... EkoTek Launches Internationally in Australia ... NEW Vehicle Advertising Highlights Multitone ... Hinckley Island Hotel and Conference Centre improves customer Service with Access-IP and DECT Handsets ... Royal Bournmouth Hospital improves response times to medical alerts with Access 3000 ... British Gypsum Limited the UK's leading supplier of plasterboards improves production with Multitone's Access IP Solution ... "NEW" Desk Phones For Access-IP... "NEW" CH78 DECT Handset for Multitone Wireless Servers - Easy to operate with large colour display, elegant design, light weight, robust and ideal for use across many markets... "NEW" EkoTek Launched - EkoTek takes IFSEC by Storm... Luton Hoo Hotel & Country Club improve service with Access 3000 Paging System... Wiltshire & Swindon Fire Authority maintain high response times with Multitone's ES Firecoder... West & Senior Manufacturer of Pigment & Additives choose DECT to enhance business performance... University Hospital of North Tees choose Access 3000 to improve communications... YMCA in Crewe update their telephone system to KIRK cordless DECT range... Multitone continue to provide specialist paging support to Deaf Alerter... Family Planning & Well Woman Services invest in Access 5000 paging solution... Surrey Wildlife Trust replace PBX system with New Desk Phone Solution... Hotel Communications Open Day at the Westbury... Cottons Hotel & Spa Install New Wireless Telephone Solution fully complete with WiFi... Multitone secures large order of Station End Equipment for Hampshire Fire and Rescue Service....  DECT and Health - A Safe Wireless Technology... Multitone's NHS PASA Approval One Year On... A Total Commitment to Quality - The Multitone Repair Centre...  Delivering Innovation in Critical Communications for Healthcare...  NHS Greater Glasgow and Clyde upgrade their Paging Receivers to the new RPR750 with Stored Voice Technology... Atkins Global in joint venture with Hereford County Hospital...

CENTINEL - Centralisation of Alarms
 

 

The Centralised Alarms Management Solution (CENTINEL) brings new opportunities to reduce or eliminate multiple alarm management systems and monitoring points to one single alarm reception centre, ensuring fast, accurate responses to any emergency solution however complex. This can be achieved on small-scale sites to large multi-site companies or corporations depending on the business requirement.

With inbuilt integral resilience that will re-direct alarm calls through the most suitable route, alarms of all types can be sent quickly and accurately to one or many recipients, ensuring that the alarm is managed promptly and efficiently.

CENTINEL alarm messages may be audio, visual or mixed, and can be sent to a range of communication devices simultaneously. The user and administrator has an interactive interface that’s easy to use. The system works over existing communication links and infrastructure such as LAN/WAN, Radio or PSTN and all links are monitored for reliability.

Business Benefits

CENTINEL is easy to install and manage, delivering many business benefits:

- Messaging to multiple recipients
- Central display offers multi-functional messaging
- Automatic routing for maximum resilience – safety assurance
- One single management system with remote access if required
- Long term the system will pay for itself (payback on investment)
- Customer configurable alarm text – user-friendly text messaging
- Robust and resilient GD 92 ensures maximum protection and security
- Reduce or eliminate multiple maintenance costs and machines downtime
- No private wires – use LAN/PSTN Bearers - resulting in major cost savings
- Distributed call logging/printer output – for SLA verification and evaluation of performance
- Can replicate existing fire panel information, no time consuming and costly staff re-training
- With RS232 and volt free closing contacts, CENTINEL integrate with existing alarms and multi-   vendor solutions
- Message escalation - no action results in escalated alarms, ensuring that an alarm will not be   missed or ignored

Examples of alarms which can be centralised:
- Fire alarms
- Boiler Rooms
- Greenhouses
- Fridges and Freezers
- Machinery
- Security and Intruder

Messaging Types / Alarm Presentation

CENTINEL incorporates many additional benefits, including the ability to send unsolicited messages to single or multiple alarm points at any location, by a variety of media’s:

- SMS – Text message to a cellular phone
- Email – Message to a single or multiple addresses
- PMR Radios
- PC reporting
- Scrollboards
- Paging message to a user or team of users
- Printer output for performance evaluation
- Central Audio Terminal

- Tetra Radios

.Alarm Monitoring and Reporting

The system is very easy for staff to operate and provides added resilience via optional back-up bearers should any link fail and automatically re-routes the alarm and provides logs and statistical data.


GD92 Protocol

For the Emergency Services, the Home Office introduced a specification for emergency communications called GD 92. This protocol is resilient and robust and provides dynamic routing of messages over a variety of bearers to station end and terminal equipment to both internal and external sites. These bearers include:

- LAN / WAN networks
- Radio networks
- ISDN and PSTN
- GSM and Mobile Technologies

The Centralised Alarm Management Solution assures delivery of automated and co-ordinated manual responses, operational safety and security right across the organisation.

Contact Multitone

If you have any current communications requirements then please give Multitone a call on 01506 418198, or alternatively please click here to email us

 

 
Welcome to Multitone, specialists in wireless messaging, radio paging, network integration, DECT technology, personal security systems, PABX telephone systems, lone worker systems and mobility solutions