The Mission

The Management Team within Basildon Hospital considered a number of potential solutions to improve internal communications within the site. There was a real need to provide not just effective but reliable voice and data communication across the whole site.

A number of base stations are installed throughout the site, although the casual observer would never notice the small and unimposing transmitter's mounted neatly on the wall.

The system allows any of the current 50 users to roam freely from building to building and still be contacted, either from internal extensions or to receive calls from outside the hospital e.g. GP's.

The functionality offered by Multitone's system, contributed to a DECT solution being chosen over other mobile communication systems. Not only can it accept voice communications, but it can also receive data messages such as paging calls and can be linked to existing systems and easily expanded if and when necessary.

In fact, the system has proved so reliable and popular that it is being considered for use in nearby Orsett hospital with the ability of linking both the systems together. Staff in Basildon hospital could contact staff in Orsett Hospital by simply using a short dial code from their handset.

The Benefit

Reliability has always been a feature of Multitone systems and the Access 6000 carries on the tradition of having reliability built-in as standard. The system has proved to be such a success that it is planned to study the possibility of expanding its usage to include medical staff and others who would benefit from this excellent communications platform.

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